State Farm® Insurance Agent Tianya Edgerton

"I’m going to piggy back off KofC Council9302’s review and agree that—exceptional customer service is everything, especially in my world. That’s exactly what Mona delivered. Her professionalism, warmth, and attentiveness not only met my expectations but exceeded them. In fact, I left my insurance company due to a negative experience with a representative’s attitude. But Mona’s personality, care, and customer-first approach drew me in. She reminded me what great service should be like. Thank you, Mona!"

"My family has been with the Tianya Edgerton office for quite some time now and they have always provided excellent service to date. I had to call on my deceased brother's behalf and I spoke with Mona who is an absolute professional. She skillfully walked me thru what I needed and although the news was not good, she made me feel right at home. I am actually with another insurance company. And she professionally advised on all of the advantages of going with her firm. I am a true beliver in excellent customer service and Mona hits that level with high marks."

"Estefany fue muy amable conmigo. Excelente!"

"I was able to get my policies updated and make sure I am maximizing my savings with Mona's assistance. She was knowledgeable and very professional. Thank you for the A+ customer service!"

"Mona and Seveda were so helpful with an urgent issue! They were extremely friendly and responsive. After being greatly dissatisfied with GEICO, this type of customer service is amazing!"

"I added a home owner’s plan to my State Farm policy and was helped by Shamika. She provided excellent detailed information from the beginning to end. I felt I was in good hands."

"I wanted to quickly provide State Farm with information to update my homeowners insurance. I was helped by Savada. The service that she provided was helpful, courteous and professional. I have been a State Farm customer for over 30 years and have always been pleased with the service that I have received."

"Gracias a Estefani, fue muy amable durante todo este proceso! Se las recomiendo mucho."

"Very informative and helpful"

"Mona was a great help adding me on the life insurance i didn't want it but she explain it to me"

"I just sold my home and moved to a new location in Northern Virginia. Ransford and Ramona were instrumental in updating my policy and submitting the necessary paperwork to complete my purchase. They were both very helpful, friendly and professional. It's a comfort to know they are here for me and my insurance needs."

"Everyone at the 4600 duke st location are all amazing!! They get back to you promptly and I’ve never had a company/agent that’s so sufficient! Talking (Ra)Mona was great, she is knowledgeable and really explains plans for auto, renters and life insurance policies. I felt very confident and secure with all my decisions!! I will recommend this office to anyone my path my across that needs insurance. Thank you so much :)"

"I spoke to Mona today and I am glad! Mona did an excellent job explaining how my policy worked and getting my questions answered and Ransford is always on point...professional, thoughtful, and really helpful!!!"

"Mona was excellent of what she does her customer service marvelous."

"Just had the most professional conversation with Ms. Mona about getting auto and renters insurance. Guess what before we hung up I am covered through State Farm for both auto and renters insurance. Thank you so much Mona 😊"

"I’ve been a client of State Farm for three years, and I can’t say enough good things about Tianya Edgerton's office. From the moment you call, the staff is consistently helpful and friendly. Recently, I found myself in a time-sensitive and delicate situation regarding my insurance needs. Thankfully, I had the absolute pleasure of working with Mona. Mona approached my situation with genuine care, listening as if she were a close friend. She walked me through the entire process with patience and clarity, ensuring I understood each step. Not only did she address my needs quickly, but she also made the experience feel seamless and stress-free. With dedicated professionals like Mona on my side, navigating my insurance has never been easier. I highly recommend reaching out to her and the team at Tianya Edgerton's office for any insurance needs you may have!"

"Recommended. Very friendly and knowledgeable!"

"I have been a client for about two years. I have found that the customer representatives to be polite and very helpful. Mona is a delight.. extremely helpful & personable. She recently helped me with additional home owners coverage & was very knowledgeable. Thanks"

"Recently I spoke with Mona and she was very pleasant and informative regarding my account and other benefits State Farm offers. Anytime I call their office, I receive wonderful service. Thanks to everyone!"

"I had the pleasure of speaking with Mona today. Not only was she efficient and informative, but she was endearing and helped to resolve my issue."

"Hope no one needs a rental with this insurance company!!! They will make every excuse for reasons not to give a rental!!! They made one up, asking for some paperwork... after giving them all the documents needed!!! They, came up with another reason....so basically, you're car has to be a total loss for them to give you a rental. For reasons they want a party they suing to pay for it all....so if your car brakes down or in the shop, you're not getting a rental!!! ONLY TOTAL LOSS THEY WILL GET ONE!!! SMH"

"Great rep along with Stephanie who assisted me as well. Good partnership overall. Great to communicate everything went smoothly with them finding the best bundle for my policy at a good price."

"Thank you Ransford for all your help!"

"My experience with Estefani Rodriguez was excellent, she was able to help me update my policy, she answered all my questions. I am very happy with her services."

"la mejor atencion que resivido y me ayudo en todo lo que nesecesite buen servicio y amabilidad expicacion paso a paso sobre lo que nesecitaba en mi seguro"