State Farm® Insurance Agent Tianya Edgerton

"Hope no one needs a rental with this insurance company!!! They will make every excuse for reasons not to give a rental!!! They made one up, asking for some paperwork... after giving them all the documents needed!!! They, came up with another reason....so basically, you're car has to be a total loss for them to give you a rental. For reasons they want a party they suing to pay for it all....so if your car brakes down or in the shop, you're not getting a rental!!! ONLY TOTAL LOSS THEY WILL GET ONE!!! SMH"

"Great rep along with Stephanie who assisted me as well. Good partnership overall. Great to communicate everything went smoothly with them finding the best bundle for my policy at a good price."

"Thank you Ransford for all your help!"

"My experience with Estefani Rodriguez was excellent, she was able to help me update my policy, she answered all my questions. I am very happy with her services."

"la mejor atencion que resivido y me ayudo en todo lo que nesecesite buen servicio y amabilidad expicacion paso a paso sobre lo que nesecitaba en mi seguro"

"I was recently referred to this agent Monica Dunston who helped me with switching from my old insurance to adding my new driver (daughter) to auto and added rental insurance . when I say she help me so much with grace and professionalism I wish I had found her so long ago . It needed to add a new vehicle it took no time for her to get back to me with a quote and policy ready to start… if you want prompt action ask for Monica 10star rating."

"Fast action and great communication!"

"Jasminth a great customer service agent"

"Disappointed with my service and overall experience with this particular agent and her staff, have been a customer for years and at this point, I can't count the number of times I was promised a call back or follow up and got nothing - leaving dangling issues unresolved for months. The inability to make simple changes to my policy online and having to go through the agent is an explicable failure in today's technological age, especially when the agents are unable or otherwise unwilling to make the simple changes on your behalf. 3 star for the few times that my requests were actually addressed and overall reasonable value for insurance products offered, can't say it was all bad, but at this point the frustration is not worth it going forward."

"Best quote than anyone else. She is truly nice and very kind. She walked me through all my options very well explained. 10/10. Would definitely recommend."

"I requested an estimate, by phone, for the annual cost of auto insurance for a new car that I am purchasing. Estefani Rodriguez provided me with the estimate within an hour with all of the details that I required. Estefani was courteous, professional and efficient. Joe, Falls Church, VA"

"The only good thing I have to say about this office is that they answer the phones consistently. As others have noted, they are not knowledgeable, responsive, or efficient. I was reluctant to submit this review, but after repeated requests for professional assistance and expert advice I have no other choice. I want to inform others of my experience. I will be requesting my account be transferred to another agent soon!"

"I recently switched my car insurance to State Farm to combine it with my homeowners policy. Yasminth Campos was incredibly professional, helpful and friendly. It was a pleasure working with her, and I look forward to working with her more in the future. She is a credit to State Farm. Yasminth - Thank you for holding my hand and helping me get the best deal I could."

"This State Farm agent/office has always given me excellent service. Of course Yasminth is the greatest. Thank you for the great support."

"Having been covered under State Farm for 23 years, I can say that the past two years with the office of Tianya Edgerton's office have been uncharacteristically unpleasant The employees at this location are neither knowledgeable nor efficient nor forthcoming in their transfer and managing of our household's policies."

"Hola tube la ayuda de Yasminth campos me sentí 100 % satisfecho con su ayuda lo hizo muy fácil todo y eficiente."

"The worse agent I ever had. My car insurance was canceled two month ago until now I didn't receive the refund"

"Hablan English y español y tienen mucha paciencia para atenderle al cliente con las necesidades de seguro que quiera y a buenos precios. Gracias señorita Yasminth Campos."

"I have been getting my renters insurance from Tianya ever since I moved to Old Town ~3 years ago. The staff are always very friendly when I call and I get what I need sorted in a timely manner. Yasminth helped me recently update my renter's policy for moving and it was sorted in less than 24 hours. Tianya also sends lovely holiday cards and I always appreciate it."

"Laurence was so helpful, courteous and patient. She answered all of my questions. She is very knowledgeable concerning State Farm information. She get 10 STARS!!!!"

"I recently switched my insurance I had been trying to get auto insurance established for almost two months and the only reason I have it now is because I called the 1-800 number and set it up myself. I called multiple times and even stopped by the office and that STILL did not expedite the service. I recommend that you leverage another agency. I have had State Farm for over a decade and I was not pleased with the lack of service I received. I am currently transferring agencies."

"DO NOT CALL OR DEAL WITH THIS AGENCY!! STAY AWAY. Called for info and they CREATED AND OPENED up a Policy. NEVER said or agreed on a Policy with this agency, started sending us a Policy and Bill. Have reached out and called and mailed to them and to State Farm Corporate about this Fraud. Have no response and am still receiving Bills monthly. Ridiculous"

"AN AMAZING PHENOMENAL BLACK WOMAN 💁🏽.....💯💯💯"

"Great insurance agents and amazing price for the vehicles, home and life. Thank you Yasminth Campos. She was so friendly !"

"Yasminth Campos provided excellent customer service. She was able to answer all of my questions and helped me select the correct level of coverage that was good for me."