State Farm® Insurance Agent Tianya Edgerton

"Very informative and helpful"

"Mona was a great help adding me on the life insurance i didn't want it but she explain it to me"

"I just sold my home and moved to a new location in Northern Virginia. Ransford and Ramona were instrumental in updating my policy and submitting the necessary paperwork to complete my purchase. They were both very helpful, friendly and professional. It's a comfort to know they are here for me and my insurance needs."

"Everyone at the 4600 duke st location are all amazing!! They get back to you promptly and I’ve never had a company/agent that’s so sufficient! Talking (Ra)Mona was great, she is knowledgeable and really explains plans for auto, renters and life insurance policies. I felt very confident and secure with all my decisions!! I will recommend this office to anyone my path my across that needs insurance. Thank you so much :)"

"I spoke to Mona today and I am glad! Mona did an excellent job explaining how my policy worked and getting my questions answered and Ransford is always on point...professional, thoughtful, and really helpful!!!"

"Mona was excellent of what she does her customer service marvelous."

"Just had the most professional conversation with Ms. Mona about getting auto and renters insurance. Guess what before we hung up I am covered through State Farm for both auto and renters insurance. Thank you so much Mona 😊"

"I’ve been a client of State Farm for three years, and I can’t say enough good things about Tianya Edgerton's office. From the moment you call, the staff is consistently helpful and friendly. Recently, I found myself in a time-sensitive and delicate situation regarding my insurance needs. Thankfully, I had the absolute pleasure of working with Mona. Mona approached my situation with genuine care, listening as if she were a close friend. She walked me through the entire process with patience and clarity, ensuring I understood each step. Not only did she address my needs quickly, but she also made the experience feel seamless and stress-free. With dedicated professionals like Mona on my side, navigating my insurance has never been easier. I highly recommend reaching out to her and the team at Tianya Edgerton's office for any insurance needs you may have!"

"Recommended. Very friendly and knowledgeable!"

"I have been a client for about two years. I have found that the customer representatives to be polite and very helpful. Mona is a delight.. extremely helpful & personable. She recently helped me with additional home owners coverage & was very knowledgeable. Thanks"

"Recently I spoke with Mona and she was very pleasant and informative regarding my account and other benefits State Farm offers. Anytime I call their office, I receive wonderful service. Thanks to everyone!"

"I had the pleasure of speaking with Mona today. Not only was she efficient and informative, but she was endearing and helped to resolve my issue."

"Hope no one needs a rental with this insurance company!!! They will make every excuse for reasons not to give a rental!!! They made one up, asking for some paperwork... after giving them all the documents needed!!! They, came up with another reason....so basically, you're car has to be a total loss for them to give you a rental. For reasons they want a party they suing to pay for it all....so if your car brakes down or in the shop, you're not getting a rental!!! ONLY TOTAL LOSS THEY WILL GET ONE!!! SMH"

"Great rep along with Stephanie who assisted me as well. Good partnership overall. Great to communicate everything went smoothly with them finding the best bundle for my policy at a good price."

"Thank you Ransford for all your help!"

"My experience with Estefani Rodriguez was excellent, she was able to help me update my policy, she answered all my questions. I am very happy with her services."

"la mejor atencion que resivido y me ayudo en todo lo que nesecesite buen servicio y amabilidad expicacion paso a paso sobre lo que nesecitaba en mi seguro"

"I was recently referred to this agent Monica Dunston who helped me with switching from my old insurance to adding my new driver (daughter) to auto and added rental insurance . when I say she help me so much with grace and professionalism I wish I had found her so long ago . It needed to add a new vehicle it took no time for her to get back to me with a quote and policy ready to start… if you want prompt action ask for Monica 10star rating."

"Fast action and great communication!"

"Jasminth a great customer service agent"

"Disappointed with my service and overall experience with this particular agent and her staff, have been a customer for years and at this point, I can't count the number of times I was promised a call back or follow up and got nothing - leaving dangling issues unresolved for months. The inability to make simple changes to my policy online and having to go through the agent is an explicable failure in today's technological age, especially when the agents are unable or otherwise unwilling to make the simple changes on your behalf. 3 star for the few times that my requests were actually addressed and overall reasonable value for insurance products offered, can't say it was all bad, but at this point the frustration is not worth it going forward."

"I requested an estimate, by phone, for the annual cost of auto insurance for a new car that I am purchasing. Estefani Rodriguez provided me with the estimate within an hour with all of the details that I required. Estefani was courteous, professional and efficient. Joe, Falls Church, VA"

"This State Farm agent/office has always given me excellent service. Of course Yasminth is the greatest. Thank you for the great support."

"Having been covered under State Farm for 23 years, I can say that the past two years with the office of Tianya Edgerton's office have been uncharacteristically unpleasant The employees at this location are neither knowledgeable nor efficient nor forthcoming in their transfer and managing of our household's policies."

"Hola tube la ayuda de Yasminth campos me sentí 100 % satisfecho con su ayuda lo hizo muy fácil todo y eficiente."