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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Raymond Green ROAR & SOAR LIVING

Raymond Green ROAR & SOAR LIVING

May 25, 2026

5  out of  5
rating by Raymond Green ROAR & SOAR LIVING
"My time speant speaking to Tianya is absolutely the best conversation I have ever had when it comes to Insurance products and what I need. Her ability to tailor the discussion into viable decisions for me as a business owner/ Homeowner were/are invaluable. If you struggle to understand your insurance needs she and her team are an absolute recommendation!! Ray and Pam Green"
We responded:
"Thank you so much for your kind words, Ray! It was my pleasure to help you with your needs, I'm happy to hear it was such a great experience. We value you and your family, reach out any time you need us! "
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meleny ramirez

May 19, 2026

4  out of  5
rating by meleny ramirez
"Very helpful and informative with helping my mom with her car insurance"
We responded:
"Thank you so much for your review, Meleny! Reach out any time! "
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Guadalupe Abarca

May 18, 2026

5  out of  5
rating by Guadalupe Abarca
"This agency offers great customer service. Claudia was great at handling my requests and assisting with my concerns. Awesome customer service team!"
We responded:
"Thank you for your review, Guadalupe! I'm happy to hear Claudia was so helpful for you. Reach out whenever you need us! "
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Mark Howie

May 18, 2026

5  out of  5
rating by Mark Howie
"I have been with the agency over 5 years. They have been great. I highly recommend them."
We responded:
"Thank you for your review, Mark! Thank you so much for your recommendation, and for sticking with us for 5 years. We appreciate you! "
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Chaudhary Khizer Ahmed

May 15, 2026

5  out of  5
rating by Chaudhary Khizer Ahmed
"It was wonderful and smooth experience with guy ”Brown Anglin” at this agency. He was very cooperative and guided me from start of the process till the end. Definitely highly recommended for all of your insurances. I have Health and Vehicle Insurance with them, Hoping to keep lifetime commitment with them because of my process. Great services and Positive Treatment to the customers."
We responded:
"Thank you so much for your kind words, Chaudhary! And for acknowledging Brown. I'm glad to hear he was so helpful with your health and vehicle insurance! We appreciate you and are more than happy to help any time you need."
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Mallory Roberts

May 14, 2026

5  out of  5
rating by Mallory Roberts
"I’ve always had such good experience with Statefarm when John O’Connor was my original agent and it has been no different since Tianya Edgerton took over. She has amazing people on her team, in particular Brown. He went well above and beyond in a stressful time of getting my father’s coverage started and continues to be so helpful with my policy changes and needs. Always such a personal feeling when working with him you forget that he’s just doing his job. That’s what I love the most - You just feel cared about. Brown - you are truly appreciated!"
We responded:
"Wow, Mallory. Thank you for sharing your experience, it means a lot to us. Thank you for giving Brown a shout out, he is a valuable part of our team. I'm sorry to hear it was during a stressful time but I'm so glad he was able to help you through it with your policy changes. We're here for you!"
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Mito Hernandez

May 6, 2026

5  out of  5
rating by Mito Hernandez
"Estefani me brindo un buen servicio, se tomó el tiempo y la paciencia de explicarme muy bien todo"
We responded:
"Thank you for your review, Mito!! I'm so happy Estefani was helpful for you. She is fantastic, we're here to help! "
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Evan Spytek

April 23, 2026

5  out of  5
rating by Evan Spytek
"Everyone I spoke with at the State Farm customer support team with this agency were very helpful and communicative. I want to especially give a shout out to Claudia! She was professional, friendly, communicated efficiently and clearly and helped every step of the way. Thank you!"
We responded:
"Thank you for your review, Evan! I'm so happy to hear Claudia was so helpful for you. We're always here if you need anything! "
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Esme Esme

April 15, 2026

5  out of  5
rating by Esme Esme
"Recomendado, Claudia es muy amable y profesional me ayudo con mi bill fue muy paciente."
We responded:
"Thank you for your review, Esme! I'm happy to hear Claudia was so helpful for you! "
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Santos Esperanza

April 9, 2026

5  out of  5
rating by Santos Esperanza
"Thank you so much! After many years, I was finally able to get a great rate at State Farm; I managed to secure good, affordable coverage. A big thank you to Estefaní for her help—she is a wonderful, kind person who was always very attentive. Thank you again, Rodriguez , for all your assistance!"
We responded:
"Thank you so much for your review, Santos!! I'm so happy to hear you were able to secure a great rate with affordable coverage. And that Estefani was so helpful! We're here for you. "
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kyle taylor

March 31, 2026

5  out of  5
rating by kyle taylor
"I just switched my service from Ohio to Virginia. The agent Brown was super professional, kind, and accommodating. He made everything a breeze and he explained everything in grear detail. Handling insurance can be stressful but Brown made it easy."
We responded:
"Thank you for your review, Kyle! I'm so happy to hear Brown was so helpful switching over to us. I know the process can be overwhelming, you're right. We're here for you, though! Welcome to the family and Virginia! "
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Nichelle Perrineau

March 23, 2026

5  out of  5
rating by Nichelle Perrineau
"I recently had the pleasure of working with Estefani to get coverage for my vehicle. From the very first call she was professional, knowledgeable, and genuinely invested in finding the best policy for my needs. Estenfani took the time to walk me through my options, she listened to my concerns, she followed up without pressuring me, and worked within my budget to make sure I was getting the right protection for my car. What could have been a complicated and time consuming process, Estenfani made it stress feel and I really appreciated that. Whenever I had questions, she provided me with all the ways to contact her and made sure that everything was in order before we finalized the policy. My experience with Estenfani in having to obtain car insurance has truly made the difference. I felt well taken care of by this agent. Thank you for your exceptional service."
We responded:
"Thank you so much for your thoughtful review, Nichelle! I'm so glad to hear Estefani made the car insurance process so smooth for you. She is excellent and we're grateful to have her! Please reach out if you need us! "
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Phineas Young

March 18, 2026

5  out of  5
rating by Phineas Young
"I had the occasion of speaking with a representative from Tianya Edgerton's State Farm Insurance agency. The representative was very helpful and attentive to my concern. We are able to find a solution to to my inquiry. Customer service is a must for me, and I would absolutely recommend her office and staff for all of your Insurance needs."
We responded:
"Thank you for your review, Phineas! We appreciate you taking the time to give your feedback. We're honored to have your recommendation. Please reach out if you need us! "
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Ben-VVMMXXII 55

January 16, 2026

5  out of  5
rating by Ben-VVMMXXII 55
"Quick and easy as it should be. Haven't had an issue communicating, adding or removing coverage. Price is amazing for what you get."
We responded:
"Thank you so much for your feedback, Ben! We appreciate you! "
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DEE WASHINGTON

January 5, 2026

5  out of  5
rating by DEE WASHINGTON
"I had a great experience working with Tianya Edgerton and her team in VA. From the beginning, they were professional, responsive, and genuinely helpful—always taking the time to explain coverage options clearly and answer my questions without pressure. Any time I needed assistance, her team was prompt and courteous, making the entire process smooth and stress-free. While I am canceling my policy due to relocation, my decision is not a reflection of the service provided. The service was excellent, and I would absolutely recommend Tianya Edgerton and her team to anyone looking for reliable renter's insurance and outstanding customer support. Thank you to Tianya and the team for a great experience."
We responded:
"Thank you so much for sharing your experience and this thoughtful review, Dee. We appreciate your honesty and are honored to have your recommendation. Best of luck in your relocation! "
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Petra Kingston

December 21, 2025

5  out of  5
rating by Petra Kingston
"I recently had issues with my mobile account and was able to speak with Brown to discuss. Although there were limitations on how the account issue could be fixed, Brown went above and beyond searching for all of the alternatives, and was able to find the one that best suited (and solved) the initial problem! Phenomenal customer service!"
We responded:
"Thank you for sharing your experience, Petra! I'm happy to hear Brown was so helpful, please reach out if you need us! ~ Tianya"
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C. Peek

December 20, 2025

5  out of  5
rating by C. Peek
"Ms. Edgerton is awesome! I love her engaging personality and her service is remarkable and excellent!"
We responded:
"Thank you, C.! It's always a pleasure to assist! ~ Tianya"
Profile photo of Zebra Blata

Zebra Blata

December 18, 2025

5  out of  5
rating by Zebra Blata
"I’ve been insured with State Farm For more than 20 In Los Angeles, California. I Recently Move it to Virginia sinceI was very happy. I only specifically want to be insured by State Farm, In Virginia, I spoke to an agent by the name Brown and he has been absolutely pleasant and amazing answering all my questions, including about life insurance questions…please keep up the great service State Farm and also Brown Your attitude is a reflection of how great the company is. Thank you so much, Ruth,"
We responded:
"Thank you for sharing your experience, Zebra! I'm happy to hear Brown was so helpful with your life insurance questions. We appreciate you, and welcome to Virginia! ~ Tianya"
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Jr

November 14, 2025

5  out of  5
rating by Jr
"AJ was extremely helpful and quick with handling everything I needed"
We responded:
"Thank you so much, Jr! I'm glad to hear AJ was so helpful, please reach out if you need us! ~ Tianya"
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Vanessa Tagle

November 14, 2025

5  out of  5
rating by Vanessa Tagle
"Great service! AJ was extremely knowledgeable and helped me secure the right insurance without any hassle. He was so nice and professional. The entire experience was efficient. Highly satisfied with the service."
We responded:
"Thank you for your review, Vanessa! We appreciate you sharing your thoughts and I'm happy to hear AJ was so helpful in getting you the right insurance. We strive to provide great service!! ~ Tianya"
Profile photo of Estela Guevara

Estela Guevara

November 14, 2025

5  out of  5
rating by Estela Guevara
"AJ, has amazing knowledge and experience. He listened to my needs and concerns. He answered my questions with the upmost respect. I highly recommend his services and his expertise. Thank you very much!!!"
We responded:
"Thank you for your review, Estela! AJ is fantastic and I'm glad to hear he was so helpful for you. We're if you need anything! ~ Tianya"
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Erica Thorneburg

November 13, 2025

5  out of  5
rating by Erica Thorneburg
"AJ really helped me out today! I had a confusing situation and he saw me through it from beginning to end and solved all of my ! Friendly, professional, and kind!!! Thank you AJ!!!"
We responded:
"Thank you, Erica! We appreciate your review and I'm so happy to hear AJ was so helpful for you, please reach out if you need us! ~ Tianya"
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India Lewis Hernandez

October 31, 2025

5  out of  5
rating by India Lewis Hernandez
"I seriously can’t say enough good things about my State Farm agent, Brown! They’re always so kind, easy to talk to, and super helpful with anything I need. Whether it’s questions about my policy or making changes, Brown always takes the time to explain things and make sure I’m covered. You can really tell they care about their clients — it’s not just business with them. They check in, remember the little details, and make you feel like family. That kind of service is rare these days! If you need someone who’s honest, reliable, and actually cares about helping you out, go see Brown at State Farm. You won’t regret it!"
We responded:
"Wow, thankful for your thoughtful review, India! I am thrilled to hear Brown was so helpful with everything you needed. We strive to give excellent customer service; we're here for you! ~ Tianya"
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Sean Zein

October 22, 2025

5  out of  5
rating by Sean Zein
"Great service. Estefani help me a lot"
We responded:
"Thank you for your review, Sean! I'm glad to hear Estefani was so helpful, reach out if you need us! ~ Tianya"
Profile photo of Mia Lawrence

Mia Lawrence

October 21, 2025

5  out of  5
rating by Mia Lawrence
"I contacted this office to get a quote for my home owners insurance and found that I was over insured and was severely overpaying for my insurance with another big name company. Brown was super helpful in walking me through my coverage and ensuring that I understood each part of the policy. 10/10 highly recommend."
We responded:
"Thank you so much for your review, Mia! I'm happy to hear Brown was so helpful with your coverage. Please reach out if you need us! ~ Tianya"